Complex care at home

Ellea Nursing delivers high-quality, bespoke complex care at home to adults and children with a range of complex care conditions. If you’re looking for care delivered by specialist nurses and carers who prioritise your health and comfort, we can support you to receive care like no other.

What is complex care at home?

Complex care at home is a specialist and bespoke type of care delivered to an individual living with a chronic or long-term condition in their own home. It differs vastly from companionship care as it requires medical interventions and is generally overseen by a specialist nurse. 

Complex care conditions can include:

  • Tracheostomy and ventilator care
  • Neurological conditions
  • Acquired brain injuries
  • Spinal injuries
  • Brain injuries
  • Stroke recovery
  • Motor neurone disease
  • Physical disabilities
  • Parkinson’s disease
  • Pain management
  • Cerebral palsy
  • Multiple sclerosis

What you can expect from complex care at home

Complex care at home with Ellea Nursing enables you to arrange care like no other for a loved one, yourself or a patient.

Ellea Nursing is a fully regulated CQC care provider that can support your bespoke complex care needs. No matter the type of complex care you require or how long you need it, we can deliver holistic care wherever you call home.

24/7 care from specialist nurses and carers

Premium bespoke care and support, nationwide

Care at home arranged within 24 hours

Unparalleled clinical expertise and experience

Compassionate support with your needs in mind

High-quality care and support for as long as you need

Robust clinical governance and quality management

Tailored and flexible care plans aligned to your needs

Types of complex care at home we can support with

At Ellea Nursing, we recognise that each individual’s care needs and requirements are different. We have the resources and expertise to provide unparalleled complex care at home.

Long-term complex care at home

We have a specialist team of healthcare professionals ready to provide long-term care that prioritises health, wellbeing and comfort for as long as you need.

Short-term complex care at home

We have the capability to provide short-term complex care at home. Whether you require temporary care following hospital discharge or interim care cover, we can support you.

Live-in complex care at home

If you’re looking for round-the-clock, highly bespoke complex care at home, our live-in care can help you receive the support you need, for however long you need it.

Respite complex care at home

Our respite complex care at home is available for short and long-term, giving you peace of mind knowing your loved one is receiving the care that’s right for them.

Call us today to arrange complex care at home

Get in touch for a confidential consultation today. We can help you choose the best tailored care solution for you and your family or a patient.

0208 167 5288

info@elleanursing.com

Contact us

Benefits of complex care at home

Complex care at home with Ellea Nursing means your loved ones receive world-class bespoke care from our specialist team of healthcare professionals. Caring beyond the clinical, you can count on our professionalism and expertise every time.

✔ Nurse-led care provided by specialist registered nurses

✔ Holistic support from professionals you can trust

✔ Rapid care start-up within 24 hours

✔ Flexible and bespoke care plans tailored to you

✔ Exceptional 5-star customer service every time

✔ Tailored care delivered with your exact needs in mind

Fully regulated by the CQC

As a complex care at home provider fully regulated by the Care Quality Commission (CQC), you can count on the quality of our care, clinical expertise and 5-star customer service, knowing we meet the regulatory care requirements of the CQC across England.

How to arrange complex care at home with Ellea Nursing

Arranging complex care at home with Ellea Nursing is seamless and stress-free.

Our Private Care Liaisons will work with you to understand your bespoke care requirements to the most intricate details, creating a highly tailored and flexible care plan that matches the complex care you need.

Our 5-step enquiry process for world-class complex care

Our seamless 5-step enquiry process enables us to match you to our specialist nurses and carers according to your requirements. We will then create a bespoke care plan that supports you to receive care like no other in the place you call home.

  1. Enquiry
    Take the first step to receiving world-class care and get in touch with our expert Private Care Liaisons by contacting them via phone or email.
    Phone: 0208 167 5288
    Email: info@elleanursing.com

  2. Consultation and discussion
    When speaking with our team, they will ask a few preliminary questions to understand your bespoke care requirements, whether for you, a family member or a patient. This will enable us to create a highly tailored care solution that meets your exact needs.

  3. Proposal and solution
    Following your consultation, our Private Care Liaison will be in touch to take you through our commitment to your care, giving you the opportunity to ask questions and share your thoughts throughout the conversation.

  4. Tailoring your care
    Having matched you to our specialist nursing professionals and carers according to your needs, we will create a detailed care plan ready for whenever you need it.

  5. Make world-class care a reality
    You will firstly be introduced to your specialist care team, who will have all the information and requirements about your care package to ensure you receive world-class care for as long as you need us.

“The help and support my family and I received from Ellea Nursing when we really needed it was fantastic. I was constantly kept up to date by the Private Care Liason, while they identified an available and suitable nurse. When the nurse arrived on her first evening, we couldn’t have been any happier, giving us all the peace of mind that my mother was being cared for with a warm and professional manner. During these difficult times when a loved one becomes ill, having Ellea Nursing to help was a real blessing and we thank you all for your amazing support.”

Ellis

Access world-class complex care at home with Ellea Nursing

Arrange bespoke complex care at home with Ellea Nursing today by completing the short form below. Our Private Care Liaisons will be in touch to help you decide on the best-tailored care solution for you and your loved one.

Complex care at home FAQs

To learn more about complex care at home and how Ellea Nursing can support your bespoke care needs, please refer to our complex care at home frequently asked questions (FAQs) below.

1. What is complex care

Complex care is a specialist type of care and support provided to children, adults, and the elderly with chronic or long-term health conditions. To manage their complex care needs, they require the clinical expertise of nurses and the care delivery of skilled carers.

Depending on the individual’s preference, complex care can be provided in multiple care settings, including at home, in a hospital and in residential nursing homes.

2. What is complex care nursing?

Complex care nursing means a specialist nurse or nurses deliver complex care to an individual. In some cases, the care is delivered by carers and overseen by a specialist nurse.

At Ellea Nursing, we have a vast team of specialist nurses and skilled carers nationwide, ready to provide the exact care you need and require.

3. How can I arrange complex care?

To arrange complex care at home with Ellea Nursing, please get in touch with our team today at 0208 167 5288.

No matter how unique your care circumstances are, we’re here to support you to receive world-class complex care.

4. Where can I receive complex care?

Complex care can be provided in multiple care settings. When arranging complex care with Ellea Nursing, we will deliver bespoke care wherever you call home.

5. How much does complex care at home cost?

At Ellea Nursing, we tailor our complex care at home service to suit your needs and exact requirements. The cost of our care is entirely bespoke to you, ensuring you get the care you need.

We are committed to providing you with private care as unique as your loved ones. Before delivering care to you, our specialist nurses and carers complete 5-star customer service training. This ensures they meet our expectations of providing an exceptional, clinically-led customer experience, going above and beyond to enable you to live life to the fullest and receive world-class care.

6. What care conditions are typically associated with complex care?

Complex care conditions are vast and cover a range of care needs and requirements. The following care conditions are typically associated with complex care:

  • Tracheostomy and ventilator care
  • Parkinson’s disease
  • Catheter care
  • Neurological conditions
  • Pain management
  • Acquired brain injuries
  • Spinal injuries
  • Cerebral palsy
  • Motor neurone disease
  • Physical disabilities
  • Brain injuries
  • Stroke recovery
  • Multiple sclerosis
7. Can complex care be provided on a temporary and long-term basis?

Complex care can be provided on a short-term and long-term basis. At Ellea Nursing, we can deliver care for however long you require. With our highly skilled team of compassionate nurses and carers, we have the resources and teams to support your exact needs.

8. What are the benefits of complex care at home compared to hospital?

Receiving complex care at home enables individuals to experience compassionate care in a familiar and comfortable environment where they can see their loved ones as much as they wish.

Care in the home enhances an individual’s quality of life and can enable better health outcomes. Routines, activities and a safe care environment can be easily adapted and achieved in a home care setting.

9. What is the team’s expertise in providing complex care at Ellea Nursing?

Our Ellea Nursing healthcare professionals have unparalleled experience and clinical expertise. They bring a wide range of knowledge to the Ellea Nursing team and enable us to deliver care like no other to our clients.

Our specialist team of healthcare professionals is made up of highly-skilled paediatric, adult, and general nurses, as well as our proficient and passionate carers.

Before delivering care to you, each of our healthcare professionals completes expert customer service training. Our customer service training ensures our teams deliver an exceptional 5-star clinically-led customer experience to every person we care for.

10. How quickly can I arrange complex care at home?

We can mobilise care within 24 hours to support you. If you require emergency complex care at home, we are here to help. Please contact our team on 0208 167 5288 to arrange immediate complex care with Ellea Nursing.

Ellea Nursing care services

Holiday and overseas care

Travel with confidence, whatever your healthcare needs. Our nurses and carers maintain world-class standards of care at home and abroad, ensuring you never miss out on the important moments again.

Companionship care

Dispel worries and uncertainty with expert help and guidance throughout medical treatments. Our nurses and carers will accompany you or your loved one to scans, x-rays and tests, providing consistent monitoring and professional aftercare.